Appendix: Additional Readings
Michael Hammer has several books published on reengineering. He also offers frequent seminars on the subject
J. Champy has three books out around reengineering, two with Michael Hammer, on reengineering
HBR has had a number of articles published since Hammer’s 1990 article on the subject
Michael Treacy and Fred Weirsema have a joint book on value disciplines; Weirsema has since published one focused on customer intimacy
Reengineering readings abound!