Some Companies That Are Customer Intimate

McKesson

Merrill Lynch CMA

"Maison Robert" et. al.

Four Seasons

London TeleShop

Frequent Flyer/Buyer Programs

Whirlpool

ARA

Cott Corporation

Roadway Logistics Systems

Airborne Express

Staples

Toyota

USAA

Nordstrom

IBM (old days)

Home Depot

Kraft

Fritolay

Charles Schwab

Johnson Controls

Cable & Wireless

A. G. Edwards

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